Reviews For Sport Clips Haircuts of Annapolis

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5 rating

The staff at the Riva Festival shop are on top of their game. Mariah always has a smile on her face and a great attitude. She is a true professional with outstanding skills.

1 rating

Terrible service from the owner !!!! We took our son to get a haircut and he was frightened by the clippers that was being used and came up to us and stated if we do not calm down his crying he will kick us out. I found it to be rude and very unprofessional! The stylist herself was very understanding and wonderful and apologized on the behalf of that terrible owner !!!

1 rating

*0 STAR RATING Walked in to inquire if they cut women’s hair and had an availability. As I opened the door the two women behind the desk gave me an awkward stare, I smiled and said hello and they continued to stare at me awkwardly and one of them said “what do you need?” in a very rude non-inviting kind of way. There was no appropriate greeting, there was no hello how are you may I help you. I experienced horrible customer service. When I pointed out the poor customer service that I received, the woman felt the need to go back-and-forth with me to justify the reason she did not greet me properly as if it was exceptable. I asked for the managers number and to my surprise the women who asked me what I needed said she was the manager. If this is how this company thinks a business should be ran I would not promote anyone to go there. I feel as though whoever put her in charge has poor judgment of character and does not value manners, good customer service, or friendliness for that matter. If you walk into a restaurant and the hostess asked you “what do you need” without a warm greeting wouldn’t you be puzzled and turned off? If you’re walking into a restaurant obviously you want to be seated so that you can eat or place an order. I walked into a hair Cuttery wanting to inquire about a haircut, but instead of being greeted properly and welcomed I was treated very poorly. *THINK TWICE BEFORE TRYING THIS PLACE, THEY ARE VERY RUDE. Also a sidenote for the GM, I could have been inquiring for haircuts for my husband or my son’s so you just lost business due to poor employees selection.

Rated 3.4 out of 5.0 based on 5 Client reviews

5
John B. | September 13, 2018 Overall Experience

"The staff at the Riva Festival shop are on top of their game. Mariah always has a smile on her face "

1
A G. | August 18, 2018 Overall Experience

"Terrible service from the owner !!!! We took our son to get a haircut and he was frightened by the c"

1
Alexis F. | June 30, 2018 Service

"*0 STAR RATING Walked in to inquire if they cut women’s hair and had an availability. As I opened t"

5
James R | May 10, 2017 Stylist

"I have had my hair cut by Mariah countless times over the last year or two and she is the only perso"

5
David J | May 7, 2017 Overall Experience

"This place is awesome. Shannon does a great job there. I highly recommend."