Service Reviews For Sport Clips Haircuts of Annapolis

Pathetic and embarrassing. I was told to sign in by an employee. While doing so, multiple employees watched me. I then proceeded to sit there for 45 minutes while several people went before me (5 that had came in and signed in after me), I stood up and spoke with an employee. Not the first time this has happened. I'm tired of nice people being kicked to the curb as loud and inconsiderate others get what they want. She said I needed to sign in (same employee that watched me sign in the first time) and wait my turn. Basic customer service would have the employee realize people are being called before me and figure it out. I was patient and my politeness was taken advantage of. I will not be returning to this location nor any others. I will be taking my business to your competitor and encourage everyone else to do the same. Your business encourages poor customer service and those that want to throw a tantrum get what they want. Would give 0 stars if I could

Got hair cut at your Annapolis store this morning, such a poor experience and your employee was so rude through it. Telling me to visit every three weeks so that “ she wouldn’t have to spend so much time cutting my hair” was just one example through the experience, There were multiple other situations where I asked her advice and she didn’t help. Best of luck to that employee and to your store - I won’t be back

*0 STAR RATING Walked in to inquire if they cut women’s hair and had an availability. As I opened the door the two women behind the desk gave me an awkward stare, I smiled and said hello and they continued to stare at me awkwardly and one of them said “what do you need?” in a very rude non-inviting kind of way. There was no appropriate greeting, there was no hello how are you may I help you. I experienced horrible customer service. When I pointed out the poor customer service that I received, the woman felt the need to go back-and-forth with me to justify the reason she did not greet me properly as if it was exceptable. I asked for the managers number and to my surprise the women who asked me what I needed said she was the manager. If this is how this company thinks a business should be ran I would not promote anyone to go there. I feel as though whoever put her in charge has poor judgment of character and does not value manners, good customer service, or friendliness for that matter. If you walk into a restaurant and the hostess asked you “what do you need” without a warm greeting wouldn’t you be puzzled and turned off? If you’re walking into a restaurant obviously you want to be seated so that you can eat or place an order. I walked into a hair Cuttery wanting to inquire about a haircut, but instead of being greeted properly and welcomed I was treated very poorly. *THINK TWICE BEFORE TRYING THIS PLACE, THEY ARE VERY RUDE. Also a sidenote for the GM, I could have been inquiring for haircuts for my husband or my son’s so you just lost business due to poor employees selection.